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New Advice Line

2 April 2019 (by Spinney Admin)

On 1 April 2019 Children and Family Health Surrey launches a new Surrey-wide 0-19 Advice Line.

Families with children from birth to 19 years old can speak to a health visitor and get support on all aspects of child health, development and parenting by calling 01883 340 922.

The advice line is open from Monday to Friday 8.00am to 5.00pm (excluding bank holidays) – this provides longer opening hours for families than most of the former advice lines.

Professionals including GPs, social workers and those working in schools can also contact our duty service by calling the advice line. 

Trudy Mills, Director of Children and Family Health Surrey said: "I am really delighted to see this advice line now being offered Surrey-wide for parents and carers. It’s a fantastic service enabling families to access rapid advice and consistent high quality support when they need it. Feedback from families who have used the advice line in the the east of Surrey have been overwhelmingly positive, with a high level of satisfaction."

The new advice line replaces former local advice lines and will be staffed by health visitors and community nursery nurses.